PLAZA Hotels

PLAZA Hotels connects the assistant to the hotels of the PLAZA hotel group. Ask about a hotel and get answers from that hotel's own knowledge base: check-in and check-out times, parking, breakfast, pets, Wi-Fi, room categories, family and conference rooms, restaurant, accessibility and e-charging. The connector also searches curated information about local sights, and dated local events where a city's list is available. It queries live room availability and prices directly from the hotels' booking system for your dates and occupancy, and can create a binding reservation with the guest's own data. An availability result carries a signed, single-use token valid for 30 minutes, and the reservation tool will not proceed without one — so a booking can never be made against a price the guest was not shown. No payment happens in the chat. Reservations below EUR 200 are confirmed directly and the guest pays at the hotel. From EUR 200 the booking system issues a three-day offer and sends the guest a link, where the booking is confirmed with a card on that system's own secure page. This connector never receives, stores or forwards card data, and no tool accepts a card field. No account and no sign-in are needed. Guest data — name, mobile number, e-mail, travel dates, occupancy, travel reason — is requested only when the guest actually wants to book. No postal address is asked for. German, English and Dutch are supported. Ask the assistant which hotels are currently connected; the list is read live rather than baked into this description.